Privacy Policy – Eden Heritage Trail app

The General Data Protection Regulation (GDPR) is a law on data protection and privacy for all individuals.  It becomes enforceable on 25 May 2018.

GDPR will have an impact on how Designworks as an organisation handles, stores and uses personal data.

This privacy policy sets out how Designworks (Cumbria) Ltd. uses and protects any information that you give Designworks (Cumbria) Ltd. when you use this app.

Designworks (Cumbria) Ltd. is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this app, then you can be assured that it will only be used in accordance with this privacy statement.

Designworks (Cumbria) Ltd. may change this policy from time to time by updating this page. You should check this page to ensure that you are happy with any changes. This policy is effective from 01 May 2018.

What information we collect about you

We collect information about your location. App usage information and location is collected anonymously.

What we do with the information we gather

We will only use the information you provide to us for 1) reasons which we have been given permission, 2) as necessary to deliver the Services you purchase or interact with and 3) as we might be required or permitted for legal compliance or other lawful purposes.

Your data will only be shared and used by employees at Designworks. It will not be shared with any third party without the client’s prior consent.

Sharing with trusted third parties
We may share your personal data with third parties with which we have partnered to allow you to integrate their services into our own services, and with trusted third party service providers as necessary for them to perform services on our behalf. We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

How we secure, store and retain your data

We follow generally accepted standards to store and protect the personal data we collect, both during transmission and once received and stored, including utilization of encryption where appropriate.

Designworks has legal obligations to retain certain types of customer information for certain time periods e.g. for tax and or accounting purposes, we may need to keep contact details on file for longer periods if they appear on an invoice for example.

In order to safeguard your information, we will:

  • Ensure personal data is processed lawfully, fairly and in a transparent manner.
  • Data will only be collected for a “specified, explicit and legitimate purpose”.
  • Data collected will be relevant, adequate and limited to efficient communication with clients.
  • Personal data will be accurate and kept up to date.
  • Personal data no longer required will be deleted.
  • Personal data will be held securely.

If you have any questions about the security or retention of your personal data, you can contact us at info@thedesignworks.co.uk.

Linking to third party websites

We may publish a link on our website to a third party website, perhaps to provide you with access to important information or another resource. We are not responsible, or liable, for the management, content or security of those third party sites. We would actively encourage visitors to review any such site’s privacy policy before disclosing any personal information.

Google Analytics

We use Google Analytics to help us understand how our website is being used so that we can improve how it functions. Google Analytics generates statistical information about how websites are found and used by using cookies.

Google may store this anonymous data on its servers in multiple locations across the world. You can find their privacy policy and more detail about the information they collect on their website here.

Cookies

A cookie is a small information file that is saved to your computer’s hard disk to store information about yourself so that when you visit the Site subsequently you do not have to enter that information again. Cookies help us to improve the Site and deliver a better and more personalised service. The Site may make use of cookies for this purpose unless you have selected to disable cookies. You can block cookies by activating the setting on your browser which allows you to refuse the setting of all or some cookies or by using third party tools, such as Disconnect and Ghostery. However, if you use your browser settings to block all cookies you may not be able to access all or parts of our Site. Click here to view our Cookie Policy.

Data security

All data is housed on Google Firebase, a platform developed by Google for creating mobile and web applications.

Finding out more about your rights under GDPR

You can find out more about your rights according to GDPR by visiting the Information Commissioner’s website (UK).

Testimonials

Lovely team to work with; found a solution to help redesign our website with a restricted budget yet produced a great design and UX.

Lou Devine - Give a Kidney CIO

Thanks once again for you and the team for creating our Impact Report - its been received really well and will hopefully open up more funding opportunities for us!

Ian Tierney - Wheels for All

We have been using Designworks services for over five years and we could not ask for a better web design company to work with.

Anna Brisley - Westmorland and Furness Council

Thanks so much for all your help and patience with the Giving Hope website, it will help the CIC achieve its aims in supporting vulnerable women.

Claire Mason - Giving Hope CIC

Their designs are fresh, engage the intended audience and respond perfectly to the brief.

Stacy Hurley - Waste into Wellbeing

We have already had some great comments about the new site so a big thank you to everyone at Designworks for their help and support.

Sharon Bianchi - The European Outdoor Conservation Association

We’re delighted with the new website that Designworks have created for us. They have been fantastic throughout the entire journey.

Mike Heal - WDAD Communications

We are delighted with the new site and have already received positive feedback and new sales enquiries!

Alistair Stewart - 4S DAWN Clinical Software

Such a wonderful team to work with, and we’re so delighted with our new refreshed Family Arts Campaign website!

Sophie Evans - Family Arts Campaign

The team delivered the commission to a very high standard, impressing with the way they took ownership of the project and delivered pragmatic solutions to the challenges faced along the way.

Mark Brierley - Westmorland and Furness Council

A highly responsive, professional team. Designworks are mindful of their customers needs and efficiently work with you to find solutions. Excellent!

Martin Elliott - Boeme Design

We’re delighted with our new site, which maintains the feel and spirit of our business, but with a more modern refreshing feel. We’ve had lots of compliments from our customers and would definitely recommend Designworks

Adrian Thomas - Elterwater Hostel

Altogether the experience was friendly, professional and we got exactly what we asked for, for the amount we were quoted. Thank you Rory, Jonathan and the team, great job.

Tom Hunt - British Guild of Agricultural Journalists

Design for good

We operate with a clear commitment to social and environmental responsibility, ensuring our projects have a positive, lasting impact, and partner with clients and suppliers who share our values.
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