Frequently Asked Questions

We’re a full-service digital agency based in Kendal, Cumbria. Whether you’re a small business, charity or growing brand, we design and develop websites that perform. Since 2007, we have been helping businesses grow through innovative design, digital solutions, and strategic marketing. We are experts in WordPress CMSwebsite design, brandingmarketing and design.

Web design & development

What types of websites do you build?

We offer custom website design, WordPress website builds, e-commerce solutions, hosting, and ongoing support. We design and build brochure sites, e-commerce stores and booking systems.

Do you design and develop websites in-house?

Yes. All web design, development and coding work is done by our team here in the UK. Nothing is outsourced.

Can you update or redesign our existing website?

Yes. We can modernise, rebuild or improve your current website. We also offer audits if you’re not sure what needs changing.

Do you offer ongoing website support?

Yes. We provide flexible support packages for updates, maintenance, hosting and security.

How long does it take to build a website?

A typical site takes 4–8 weeks depending on size, content and feedback. More complex builds may take longer.

How much does a professional website cost?

A simple brochure site may start around £1,500. Bespoke websites can range from £5,000 to £30,000+, depending on features, complexity, and scope of website. For all websites we provide an estimated cost based on your needs.

Do you offer e-commerce development?

Yes. We build custom e-commerce sites using WooCommerce. We also integrate payments, stock, shipping and CRM systems.

What’s included in your web projects?

Web projects vary but in general we include WordPress development, basic SEO, mobile optimisation, training and launch support. Hosting and ongoing support are optional.

Design & branding

Do you offer branding and graphic design?

Yes, we’re a full-service agency, we create full brand identities, including logos, typography, colour palettes, and brand guidelines. We also design brochures, signage, packaging and print materials.

Can you refresh or update our existing brand?

Yes. We offer brand refresh services to modernise your look while keeping key elements intact. We can also align your offline and digital branding.

Do you offer logo design?

Yes. We design logos for new businesses, rebrands and campaigns. We supply logos in all formats for print and digital use.

Can you create brand guidelines?

Yes. We produce clear, practical brand guidelines covering logo use, colours, type, imagery and tone of voice.

Do you offer design for print as well as digital?

Yes. We design for both. This includes business cards, brochures, menus, packaging, posters and more – as well as digital assets like social media graphics and email templates.

Can you help with brand messaging and tone of voice?

Yes. We can define your tone of voice, key messages and brand story to ensure consistency across all platforms.

Do you work with local businesses on branding projects?

Yes. We work with many businesses across Kendal, Cumbria and the North West, helping them stand out in local markets.

SEO, content & digital marketing

Do your websites include SEO?

We build websites with SEO in mind, so they are and search-friendly. We also offer ongoing SEO, content strategy and paid media if needed.

Can you help with copywriting and content?

Yes. We write or edit content to match your tone, brand and SEO goals. We also offer blog and content writing.

Do you manage Google Ads and email marketing?

Yes. Our digital marketing team can manage Google Ads and email marketing.

Working with us

Where is your team based?

We’re based in Kendal, Cumbria, and work with clients across the North West, the UK and worldwide.

Can I meet you in person?

Yes, we offer face-to-face meetings, project planning sessions, and training if needed. We’re based in Kendal Business Hub. We also run remote projects for clients across the UK and overseas.

Do you work with small businesses and startups?

Yes. We’ve helped many local and national startups grow their digital presence. We offer flexible solutions to suit your stage and budget.

Local services

Do you work with businesses in Kendal and Cumbria?

Yes. We work with clients across Kendal, Windermere, Ambleside, Penrith, Carlisle, Lancaster and beyond.

Do you design for tourism, retail and hospitality businesses in the Lake District?

Yes. We have years of experience working with local tourism boards, hotels, attractions and independent retailers in the Lakes.

Can you build websites that attract local and tourist traffic?

Yes. We optimise sites for local search and can help you target both local customers and tourists.

Looking for a full-service design and digital agency that gets results?

Contact us today on 01539 769815 or email info@thedesignworks.co.uk for a free consultation or quote.

Testimonials

Lovely team to work with; found a solution to help redesign our website with a restricted budget yet produced a great design and UX.

Lou Devine - Give a Kidney CIO

We have been using Designworks services for over five years and we could not ask for a better web design company to work with.

Anna Brisley - Westmorland and Furness Council

Thanks so much for all your help and patience with the Giving Hope website, it will help the CIC achieve its aims in supporting vulnerable women.

Claire Mason - Giving Hope CIC

Their designs are fresh, engage the intended audience and respond perfectly to the brief.

Stacy Hurley - Waste into Wellbeing

We have already had some great comments about the new site so a big thank you to everyone at Designworks for their help and support.

Sharon Bianchi - The European Outdoor Conservation Association

We’re delighted with the new website that Designworks have created for us. They have been fantastic throughout the entire journey.

Mike Heal - WDAD Communications

We are delighted with the new site and have already received positive feedback and new sales enquiries!

Alistair Stewart - 4S DAWN Clinical Software

Such a wonderful team to work with, and we’re so delighted with our new refreshed Family Arts Campaign website!

Sophie Evans - Family Arts Campaign

The team delivered the commission to a very high standard, impressing with the way they took ownership of the project and delivered pragmatic solutions to the challenges faced along the way.

Mark Brierley - Westmorland and Furness Council

A highly responsive, professional team. Designworks are mindful of their customers needs and efficiently work with you to find solutions. Excellent!

Martin Elliott - Boeme Design

We’re delighted with our new site, which maintains the feel and spirit of our business, but with a more modern refreshing feel. We’ve had lots of compliments from our customers and would definitely recommend Designworks

Adrian Thomas - Elterwater Hostel

Altogether the experience was friendly, professional and we got exactly what we asked for, for the amount we were quoted. Thank you Rory, Jonathan and the team, great job.

Tom Hunt - British Guild of Agricultural Journalists

Design for good

We operate with a clear commitment to social and environmental responsibility, ensuring our projects have a positive, lasting impact, and partner with clients and suppliers who share our values.
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